Registering for this site allows you to access your order status and history. Just fill in the fields below, and weâll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.
Create an AccountUK RETURNS
Please send your product/s back to us at the address provided below. We highly recommend returning your product/s with a tracked postal service.
Please ensure to complete the return slip with the required information, if you not longer have the return slip, a piece of paper with the information will suffice.
Halo HQ
Unit 5 Chapman Way
Tunbridge Wells
Kent
TN2 3EF
HALO SPORTSWEAR will accept, for refund or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer.
Should you encounter any difficulties or have further questions, don't hesitate to reach out to us at sales@halo-sportswear.com
INTERNATIONAL RETURNS
Please follow the instructions provided in the link below. This will guide you through the return process and ensure a smooth experience
https://tracking.controlport.co.uk/e9ab6870/1511/return/a8e6de
Once you have initiated the return as per the instructions, kindly send the items back to the following address. We highly recommend returning your product/s with a tracked postal service.
It's crucial to double-check the accuracy of the address to prevent any delivery issues.
BF Global Warehouse BV
Witveld, Witveldweg 40
5951 AV Belfeld
The Netherland
HALO SPORTSWEAR will accept, for refund, items that are in new condition, unworn, unaltered and free of damages by the customer.
Should you encounter any difficulties or have further questions, don't hesitate to reach out to us at sales@halo-sportswear.com
UK EXCHANGES
To exchange an item, please send the product/s back to Halo HQ with the returns slip included, specifying you would like an exchange. Please include the new size you would like on the return slip.
Please beware that exchanges can only be processed if the exchanged size/leotard is currently available.
INTERNATIONAL EXCHANGES
We are unable to facilitate exchanges from our external international warehouse. We kindly ask the incorrect product is returned for a refund and re-ordered.
FAULTY ORDER
If you have received your order with any faults, errors or problems, we kindly ask you to email sales@halo-sportswear.com
Please provide the following:
Once our team receives your email they will be able to resolve the fault for you.